Patients’ Satisfaction with Public Health Care Services in Bangladesh: Some Critical Issues

Client’s Satisfaction With Disability care Services Available in a Selected District in Bangladesh

Background and aims: Increasing prevalence of disability in Bangladesh indicates the need of special attention to disability care services within the healthcare setting. Our study aims to identify the level of satisfaction of clients using disability services as well as their opinions to improve those facilities. Methods: We have conducted a cross-sectional study in six disability service cente...

Patient Satisfaction With the Quality of Health Services Provided by Public Hospitals in Rasht, Iran

Patients’ Satisfaction with Health Services at the National Institute of Public Health of Kosova

AIM Purpose of the research is to assess patient satisfaction with the quality of health services provided in National Institute of Public Health of Kosova. METHODS Study was observational and cross-sectional. Interviews were conducted with 625 clients of IPH. Inclusion criteria for enrollment in the study were patients above 18 years old, with verbally informed consent. RESULTS In our stud...

Assessment of quality of care in maternal and newborn health services available in public health care facilities in Bangladesh.

The study was conducted using the exit interview with patients (n=120), in depth interview with health care providers (n=87) and focus group discussion (n=16) with stakeholders to assess the perceived level of quality of care in maternal and newborn health at public facilities in Bangladesh. Both clients and providers expressed dissatisfaction for inadequate quality of care represented by poor ...

Patient satisfaction with pharmaceutical services in Brazilian primary health care

OBJECTIVE To evaluate patient satisfaction with pharmaceutical services in Brazilian primary health care. METHODS This is a cross-sectional, exploratory, and evaluative study on a representative sample from the five Brazilian geopolitical regions resulting from the Pesquisa Nacional sobre Acesso, Utilização e Promoção do Uso Racional de Medicamentos - Serviços, 2015 (PNAUM - National Survey o...